1. General Questions

The Saddles I Ordered From Journey Instruments Don’t Fit Properly! Help!

We ship saddles as blanks, meaning they’re not sanded to the correct height for a specific guitar. The reason for this is because every guitar has slight variations in neck angle, nut height, string height, neck curve, etc. Additionally, saddle thicknesses vary well in terms of fractions of a millimeter, and saddle slot depths and widths vary from changes in…

How Do I Even Out The Finish On My Matte Or Gloss Guitar?

To even out the finish, firstly we recommend you take the guitar to a local luthier to do this. However, if you’re good with your hands, you can try a process similar to these Youtube videos to even out the matte finish: https://www.youtube.com/watch?v=ROkR8zql5bg or https://www.youtube.com/watch?v=hjXYcUgvGgE. Alternatively, you can change the guitar to a glossy finish by a buffing and polishing…

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