FAQs Archive - Page 13 of 16 - Journey Instruments

Can I use your passive pickups with my existing on-board preamp or with various other configurations?

Rob TempJune 11, 2020

Simply put, we have no idea. There are so many on-board preamps on the market, and their specifications all vary. Even if the plug is identical, the volume and balance may not work well with your existing onboard preamp. If you need an onboard preamp, we strongly recommend our EPS001 series – we’ve benchmarked it against systems that cost hundreds…

Can I sand down or change the profile of a carbon fiber neck?

Rob TempJune 11, 2020

Nope. Carbon fiber guitar necks have a hollow foam core, so if you file down the carbon fiber, it’s possible you’d file down to the foam core. If a neck were solid carbon fiber it would be significantly heavier than wood – and impossible to achieve relief adjustment with a truss rod.

I want to record to a computer interface, what’s the best setup?

Rob TempMarch 31, 2020

We recommend going directly from our passive pickups, such as an EP001 or EP004 into a quality recording interface such as a Focusrite Scarlett Solo, Audient ID4, Steinberg UR22C, or TC Helicon GO Guitar Pro with an apple device (double-check IOS requirements). You can also use our EPS001 active pickup if you want to adjust sound, but for a cleaner…

My action is high after assembling my collapsible guitar. How do I bring the action down?

Rob TempMarch 25, 2020

If you’re experiencing undesirable action (string height) on your collapsible Journey Instruments Travel guitar, this can be addressed quickly with one of the first two steps in most cases. 1) Firstly, please check to see that the knob on the back is fully tightened. Fully tightening the main knob on the back will resolve 95% of any high action issues.…

Is intonation or sustain impacted from the removable-neck design?

Rob TempMarch 25, 2020

Sustain: Actually sustain is better on our guitars than on a normal traditional acoustic guitar. The main reason is that we use premium grade Mahogany for our necks, and we embed stainless steel latch and bolt components. The neck plate connector is also stainless steel. As energy transfer is primarily horizontal (from nut to saddle through the neck), our design…

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